Senior User Experience (UX) Researcher

Senior User Experience (UX) Researcher

Location: Minneapolis, MN (Hybrid remote)

Industry: Agriculture / Forestry / Fishing

(Food and Beverage)

Join the company’s global team of 160,000 employees who use new technologies, dynamic insights and over 154 years of experience to connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive.

The ideal candidate will have:

  • Experience leading research projects, initiatives, and studies
  • Minimum of four years of related work experience- ideally 5 years in User Research
  • Bachelor’s degree in a related field or equivalent experience, ideally certification in User Research

The Senior UX Researcher will create innovative solutions for a wide variety of product design challenges to ensure a great user experience.

  • In this role, you will design, conduct, and analyze product research, and collaboratively work within teams to deliver functioning solutions.
  • You will have the opportunity to join the company’s newly created Digital Foundry, a team which is helping the company build a digital future and nourish the world. Digital Foundry is focused on innovating and incubating new digital products and platforms and being a catalyst for innovation in food and agriculture.

Key Accountabilities

  • Collaborate with customers, users, product owners, scrum masters, development teams and stakeholders to understand and evaluate project requirements.
  • Support and coach the product owner in evaluating, analyzing, and scoping project solutions from the customer or user perspective.
  • Lead and facilitate journey map workshops, unpacking customer pain points.
  • Create innovative solutions for a wide variety of design challenges including mobile, desktop, hardware interfaces, physical environments, and person to person interactions.
  • Develop prototypes to effectively communicate interactions and design ideas around customer needs.
  • Present user feedback and insights to the development team, stakeholders, or peers in informal and formal settings.
  • Make recommendations to product owners, development teams and other designers based upon user feedback cycles.
  • Create and present concepts to inform product roadmap or new product opportunities.
  • Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Other duties as assigned

Qualifications:

  • Experience leading research projects, initiatives, and studies
  • Minimum of four years of related work experience
  • Bachelor’s degree in a related field or equivalent experience

The ideal candidate will have:

  • Certification in user research is a plus
  • Experience creating prototypes and designing user experiences
  • Minimum of five years of proven work experience as user experience researcher
  • Experience working in the agricultural technology field
  • Proficiency with reporting, data visualization, extract, transform and load and database management applications