Jay Madlangbayan is the President of UserEdge Technical Personnel, a New-Jersey based C-Corporation. Jay has over 15 years of hands-on experience in technical communication having completed projects for diverse clients operating in various industries, particularly software development, Internet, biotechnology and telecommunications. Jay holds a Bachelors Degree in Business Administration from California State University, Stanislaus at Turlock, California, and a Masters Degree in Finance from Golden Gate University at San Francisco, California.
Jay started his career as an analyst at D.N.B. Capital Management, a hedge fund, in 1994 where his major responsibilities included conducting research and analysis of publicly-traded companies. At this firm, Jay became the firm’s top research analyst within a few months. In 1995, Jay switched careers to broaden his career and worked as a business manager for Peter Kiewet Sons, Inc., where he oversaw the entire business operations of various construction sites ranging in size from several hundred of thousands to multi-million dollar projects. At this firm, Jay excelled to become one of the fastest managers to oversee a multi-million dollar construction project, which was a sludge facility in Stockton, California. In 1996, his professor at Golden Gate University recognized his talents and hired him into his firm, Financial Strategies Consulting Group, LLC. Jay spent the next 15 years at this boutique valuation company where he honed his writing, research, financial modeling and analytical skills to serve clients seeking stock option pricing and purchase price allocations for tax, financial reporting and litigation purposes. To contact Jay via email firstname.lastname@example.org.
Donna Timpone has over 20 years of hands-on experience in the technical communication and usability field. She holds a Masters Degree in Applied Psychology/Human Factors from Steven Institute of Technology.
Donna started her career at Bell Labs in 1977 as a Usability Engineer, and then went on to teach documentation and usability seminars for AT&T. In 1984, Donna began her consulting career. Her 12 years of consulting experience covered several disciplines including system analysis and design, user-interface design, paper and online documentation, and usability testing of software products. Donna also helped technical writers throughout North America develop online documentation through her highly regarded seminars.
As Business Development Director of UserEdge Technical Personnel, Donna now uses her 20+ years of expertise to help clients meet their staffing needs. She knows the skills required to plan, design, and develop usable documentation, training, websites, and more. Donna also works closely with candidates in finding jobs that meet both their personal and business needs. She listens to candidate’s goals and provides individual career counseling. Anyone who has worked with Donna knows that she is genuinely interested in helping people find the right job. “Finding the right job helps people balance the priorities in their life…”
Donna was the former President of the NY METRO Chapter of the Society for Technical Communications and continues to have connections to over 500 top technical writers in the New Jersey, New York, and Pennsylvania area. For more information about the NY METRO STC visit www.stcnymetro.org.
Judy joined UserEdge after 20 years in the Printing and Purchasing fields. Judy is responsible for helping match candidates to our open positions and setting up interviews. Prior to joining UserEdge, Judy worked for Prudential Financial as a Director of Procurement Operations with responsibility for Printing, Copiers, and Office Supplies. In this role, she also was an advocate and supporter of Prudential’s Supplier Diversity Program.
Judy has an extensive background in client satisfaction and customer service as a print production coordinator, and as a purchasing professional, providing goods and services to internal company customers.
Here’s what our candidates say about Judy…
“Judy is by far one of the nicest people I have ever worked with. She is the only recruiter I have ever worked with and I would (and have) use and recommend her to anyone I know. When I worked with her, she really took a vested interest in me, my needs and I felt like she really did personally care about where I was going and what I was doing (she still checks in to see how things are 2 years later). She provided me valuable guidance both from a professional and a personal standpoint and it really helped me get to where I am today.”
Administrative Services Manager
Melissa Helm is UserEdge’s Administrative Services Manager. She joined us after several years working at Modis. Her expertise includes Customer Relations and Internet Recruiting. It’s amazing how Melissa can juggle answering the phones, updating candidate profiles, searching for talent on the Internet and managing our job postings- all with a great smile on her face!