Staffing Solutions for the Information Age

UserEdge Technical Personnel (“UserEdge”) is a certified minority business that specializes in matching skilled information designers and developers with leading companies throughout the New York metropolitan region. For more than 20 years, our agency has been a trusted resource for:

  • Direct hire recruitment
  • Outsourcing staffing
  • Short- and long-term contract assignments

Clarity. Usability. Understanding.

We recognize what today’s business users demand — to find information they need fast and to understand it when they get there. All of our talented information designers are selected for their ability to structure and present the message so that people can use it efficiently and effectively.

UserEdge focuses on identifying and placing the expert writers, trainers, instructional designers and user experience professionals best suited to our clients’ information design and development needs, including:

  • E-Learning
  • Help facilities
  • HTML development
  • Information Architecture
  • Instructional design and development
  • Interface design
  • Marketing communications
  • Online documentation
  • Print documentation
  • Sales training
  • Technical training
  • Technical writing
  • Usability testing
  • User guides
  • WBT
  • Web page design and content

If you would like more information about our company, or to discuss how we can help with your current job search call 908 387-7601.

Latest Job Listing

Training Manager, Sr. Instructional Designer

Title: Training Manager, Sr. Instructional Designer

This is a Direct Hire role with one of the world’s most admired companies in Northern NJ.

No Remote, must be on site daily


  • The ideal candidate will have experience with Learning Strategy as well as extensive hands on Instructional Design for Product (not technical training or soft skills).
  • Retail experience a plus.
  • Requires solid Project Management skills.
  • eLearning authoring tools a plus!


The position will create product training curriculum and lead projects related to curriculum, learning methods, tools and processes for developing innovative, efficient and effective product learning solutions.


  • Consults and assists senior management to develop learning solutions strategies.
  • Manages deliverables of project teams, ensuring high-quality results within aggressive time frames and within budget and resource parameters. Guides teams through project development for learning deliverables. Creates accurate and concise project plan.
  • Organizes, plans, schedules, and implements all phases of a project from inception to completion.
  • Conduct needs assessments to identify training and non-training solutions to address performance gaps.
  • Recommend appropriate training solution to meet business needs.
  • Lead the design and development of content for training solutions including instructional writing, activity creation, training reference materials and job aids.
  • Create and maintain authoring storyboard templates used by content subject matter experts and apply adult learning theory to the creation of training solutions.
  • Develops and maintains constructive working relationships with subject matter experts, stakeholders, peers and management across for knowledge acquisition and content validation.
  • Work with the internal and outsourced external partners to ensure the ongoing development of the appropriate learning solutions, tools and components of training to meet identified needs.
  • Markets/Communicates programs and initiatives to targeted learners for maximum buy-in, awareness and participation.

Required Experience

  • Bachelor’s degree with 5-7 years’ experience of training program/project management including instructional design including development of instructor led and blended learning solutions. Product specific experience is a plus.
  • Client-facing experience and excellent communication and presentation skills including verbal and written.
  • Team player with a strong customer service and retail orientation
  • An overall in-depth competency with the design and development of instructional systems and learning materials.
  • Experience with development tools such as storyline 2 and captivate are a plus
  • Demonstrated ability to operate within a budget
  • Proficient in Word, Excel and PowerPoint
  • Ability to manage multiple priorities.
  • LMS experience is an asset.
  • Travel may range from 10% – 20%.